Welcome to the website of JR Metal Works (“JR Metal Works,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of https://jr-metalworks.com and the forms, chat services, information, features, and communications made available through the website.

By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. WEBSITE USE

The JR Metal Works website is provided for general informational and business purposes.

You may use the website to:
• Learn about JR Metal Works’ manufacturing capabilities
• Review manufacturing equipment and capabilities
• Request a machine list
• Request a virtual or 3D facility tour
• Submit a contact or service inquiry
• Submit information regarding potential manufacturing projects
• Communicate with JR Metal Works through website chat
• Request or schedule a meeting
• Obtain information about our products and services

You agree to use the website only for lawful purposes.

2. BUSINESS AND MANUFACTURING INFORMATION

Information provided on our website regarding manufacturing capabilities, equipment, processes, materials, lead times, certifications, and services is provided for general informational purposes.

Capabilities, equipment availability, production capacity, lead times, material compatibility, certifications, pricing, and other project-specific information may vary.

A website description does not constitute a guarantee that JR Metal Works will accept, quote, manufacture, or complete a particular project.

Final manufacturing requirements, specifications, pricing, lead times, and other project terms are determined on a project-by-project basis.

3. CONTACT FORM

When you submit information through the website contact form, you agree that JR Metal Works may use the information you provide to:
• Respond to your inquiry
• Contact you regarding your request
• Discuss your manufacturing requirements
• Request additional information
• Provide quotations or other information
• Schedule a meeting
• Follow up regarding your inquiry

Submitting a contact form does not automatically enroll you in SMS communications.

Where SMS consent is available, it must be separately and affirmatively provided.

4. MACHINE LIST REQUESTS

JR Metal Works may provide a machine list or manufacturing capabilities information to individuals or businesses that request it through the website.

By requesting a machine list, you authorize JR Metal Works to use the information provided to fulfill your request and communicate with you regarding the requested information and related manufacturing services.

The machine list and related information are provided for informational purposes and may be updated or changed without notice.

5. VIRTUAL TOURS AND 3D TOURS

JR Metal Works may provide access to virtual tours, 3D tours, facility tours, photographs, videos, or other visual representations of our manufacturing operations.

Virtual tour content is provided for informational purposes.

You may not reproduce, distribute, copy, modify, publish, sell, or commercially exploit JR Metal Works’ virtual tour content, photographs, videos, facility imagery, or related materials without prior written permission.

JR Metal Works reserves the right to restrict or discontinue access to virtual tours at any time.

6. BLAZEO CHAT AND WEBSITE COMMUNICATIONS

Our website may use Blazeo to provide live chat, AI-assisted chat, lead qualification, appointment scheduling, and related communication services.

By using the chat feature, you understand that information you provide through the chat may be processed by Blazeo as a service provider on behalf of JR Metal Works.

Chat conversations may be recorded, stored, reviewed, and transmitted to JR Metal Works for purposes including:
• Responding to inquiries
• Providing customer service
• Qualifying potential manufacturing opportunities
• Scheduling appointments
• Following up with website visitors
• Understanding visitor needs
• Improving the customer experience

You agree not to submit unlawful, fraudulent, abusive, threatening, or intentionally misleading information through the chat service.

You should not submit passwords, payment-card information, government identification numbers, or other highly sensitive information through the website chat unless specifically requested through an appropriate secure process.

7. SMS / TEXT MESSAGING TERMS

SMS Program
JR Metal Works may offer an SMS/text messaging program for individuals who voluntarily provide consent to receive text messages.

By opting into JR Metal Works’ SMS program, you agree to receive text messages from JR Metal Works at the mobile number you provided.

Messages may include:
• Appointment confirmations
• Appointment reminders
• Meeting coordination
• Follow-up regarding an inquiry
• Confirmation or follow-up regarding a meeting invitation
• Rescheduling or no-show follow-up
• Website inquiry follow-up
• Machine list request follow-up
• Virtual tour request follow-up
• Other service-related or business communications related to your interaction with JR Metal Works

Consent
SMS consent is optional and is not a condition of purchasing goods or services from JR Metal Works.

SMS consent must be separately provided from acceptance of these Terms & Conditions and our Privacy Policy.

By opting in, you confirm that:
1. You are the owner or authorized user of the mobile telephone number provided;
2. You have authority to provide consent for that number;
3. You agree to receive SMS messages from JR Metal Works;
4. You understand that message frequency varies; and
5. You understand that message and data rates may apply.

Message Frequency
Message frequency varies depending on your interactions with JR Metal Works, including requests, appointments, meetings, inquiries, and other business communications.

Message and Data Rates
Message and data rates may apply. Your wireless carrier may charge you for text messages or data according to your mobile plan.

JR Metal Works is not responsible for wireless carrier charges.

How to Opt Out
You may opt out of JR Metal Works SMS communications at any time by replying STOP to any JR Metal Works text message.

After you send STOP, you will no longer receive SMS messages from JR Metal Works except for messages that may be necessary to confirm your opt-out or as otherwise permitted by applicable law.

Help
For assistance with JR Metal Works SMS communications, reply HELP to any JR Metal Works text message.

You may also contact JR Metal Works using the contact information provided on our website.

Rejoining
If you previously opted out and later wish to receive SMS messages again, you may provide new consent through an available JR Metal Works SMS opt-in process.

Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.

SMS availability may vary by carrier and geographic location.

8. PROHIBITED SMS USE

JR Metal Works will not knowingly use its SMS program for unlawful, fraudulent, abusive, or prohibited communications.

We may suspend or discontinue SMS communications to any number where we reasonably believe the number is invalid, the recipient has requested an opt-out, consent cannot be established, or continued messaging may violate applicable requirements.

9. USER-SUBMITTED INFORMATION

You are responsible for ensuring that information you submit through the website is accurate and that you have the authority to provide the information.

You agree not to submit information that:
• Is fraudulent or intentionally misleading
• Violates applicable law
• Infringes another person’s intellectual property rights
• Contains malicious software
• Is intended to interfere with website operation
• Is threatening, abusive, or harassing
• Contains information that you do not have permission to disclose

10. INTELLECTUAL PROPERTY

Unless otherwise stated, the content on this website, including text, graphics, logos, photographs, videos, virtual tours, machine information, designs, layouts, and other materials, is owned by or licensed to JR Metal Works.

You may view and use website content for legitimate personal or business evaluation purposes.

You may not reproduce, modify, distribute, publish, sell, license, or commercially exploit website content without prior written permission from JR Metal Works.

11. THIRD-PARTY SERVICES

Our website may use or link to third-party services, including chat, analytics, CRM, communications, scheduling, SMS, hosting, and other technology providers.

Third-party services may have their own terms, privacy policies, and practices.

JR Metal Works is not responsible for the operation, availability, content, security, or policies of third-party services that we do not control.

12. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to websites operated by third parties.

These links are provided for convenience or informational purposes.

JR Metal Works does not necessarily endorse or control third-party websites and is not responsible for their content, privacy practices, security, or availability.

13. NO GUARANTEE OF WEBSITE AVAILABILITY

We make reasonable efforts to keep our website available and functioning, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may modify, suspend, or discontinue any part of the website at any time.

14. DISCLAIMER OF WARRANTIES

The website and its content are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

JR Metal Works does not guarantee that all information on the website will always be complete, accurate, current, or error-free.

Project-specific manufacturing decisions should be based on information provided directly by JR Metal Works during the quotation, engineering, sales, and contracting process.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, JR Metal Works will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or inability to use the website.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

16. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless JR Metal Works and its officers, employees, contractors, and representatives from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website, violation of these Terms, or submission of information that you did not have the right to provide.

17. PRIVACY

Your use of the website is also governed by the JR Metal Works Privacy Policy, which explains how we collect, use, protect, and share information.

The Privacy Policy is incorporated into these Terms by reference.

18. CHANGES TO THESE TERMS

JR Metal Works may update these Terms from time to time.

Updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

19. GOVERNING LAW

These Terms will be governed by the applicable laws of the jurisdiction in which JR Metal Works is legally organized and/or operates, without regard to conflict-of-law principles, except where applicable law requires otherwise.

20. CONTACT INFORMATION

JR Metal Works
Website: https://jr-metalworks.com
Email: support@jr-metalworks.net
Phone: 920-639-2268
Address: 515 N. Main Street, Kewaunee, WI 54216

Last Updated: October 3, 2026